6 Problems that a new Phone system could fix now

The world has changed a lot in the last couple of years. But you already know that. As a small business owner, you already know: Customer expectations have changed. Employees have changed. The economy has changed.

What’s a small business to do?

Start with upgrading your old-fashioned phone system. It’s the single fastest, easiest, least-expensive change a business can make while offering the biggest positive impact and ROI.

That’s because it fixes so many problems businesses like yours deal with on a daily basis. Here are just a few.

Problem 1: “I can’t compete with Amazon.”

Small businesses are under attack from behemoths with inexhaustible resources – 50% of retailers recently said Amazon is a threat to their business. The big guys can offer round-the-clock customer support and a deep bench of IT, marketing, analytics, and support staff. It’s hard for most businesses to match that level of customer care.


With a cloud phone system like Nextiva, you have integrated sales channels, automated workflows, AI tools, platform support, and more. You can now engage your customers no matter where they want to find you – online or by phone – and open possibilities such as Buy Online, Pickup In-Store (BOPIS).

Problem 2: “I spend more time managing apps and platforms than I do getting stuff done.”

Remember when technology made life easier? Today, the abundance of productivity apps seems to end up creating the opposite. The average business uses between 15 and 25 applications to manage, communicate, and collaborate with customers and coworkers.

The result? Impenetrable silos of information, confusing operating processes, and breakdowns in team communication. That means dropped balls, annoyed customers, and missed opportunities.

Of course, there’s the expense of those apps, too. Subscriptions and stand-alone software purchases add up.


A cloud-based VoIP phone system lets you do more in less time. It converts all your communications channels into a single secure stream, offering intelligence, automation, and team collaboration on a single platform.

That keeps your team on the same page and your customers happy.

Problem 3: “My operating expenses are out of control.”

Inflation is at the top of everyone’s minds these days. If you’re scrutinizing every outgoing penny, look at your phone system. You’re probably paying a lot more than a cloud-based phone system.

Additionally, when there’s a problem, ask yourself: “What does it cost me every day, hour, and minute my phone system is down?”


With unlimited calling, businesses save as much as 60% on domestic phone calls and 90% on international ones when compared to traditional landline and PBX systems. With multiple layers of redundancy, including eight data centers with 24/7 monitoring, Nextiva boasts 99.999% uptime for its system.

Problem 4: “My employees are quitting because they demand flexibility I can’t offer.”

Twitter’s new owner Elon Musk told employees they had a choice: Come into the office every day – or quit. Their answer: “So long, Elon.”

The age of hybrid work is here to stay, and even the world’s richest man can’t change that. Today’s younger workers-and many older ones–have come to expect flexibility in their jobs, starting with where they do their work.


With an integrated, software-based phone system, calls automatically route to where they need to go. Location flexibility is also great for employee morale, but it offers employers plenty of benefits, too:

  • Higher staff retention rates
  • Measurable increases in productivity levels
  • Wider talent pool for recruitment
  • Savings on furniture, office space, and travel expenses

Problem 5: “My customers expect me to be everywhere all the time.”

Today’s consumers are creatures of an omnichannel world. That means they have 24/7 expectations-they want you to be available at all times via phone, text, and email. And they also want answers quickly: 60% of customers felt that being on hold for just one minute was too long. You and your team, however, would like to sleep, eat, and have a life.


With cloud-based communications solutions, you can monitor your customer’s journey to easily see where it begins, where the weak links are, and what your star sales channels are. With tools like automated attendants, you can have an AI-enabled response to ensure your customer experience is smooth and immediate and drive customer satisfaction and loyalty through better customer experience across the buying cycle.

Problem 6: “I can’t afford an IT guy for my phone system.”

Competition for IT talent has never been fiercer, affecting companies of all sizes. While you may be interested in a cloud-based system to handle your communications, you’re worried that you’ll have to hire a staff to implement and maintain it.


Just the opposite is true. In most cases, Nextiva can be set up in minutes-no IT department is needed. Because it’s based in the cloud, Nextiva lets you make changes in seconds. Our top-rated customer service team offers concierge implementation and user training if you have more complex needs.

The Bottom Line: Change is good.

No matter what problems you encounter, you’re not in this alone. With a communications partner like Nextiva, you get access to leading technology and a partner that cares about your success and is committed to making you reach your goals.

Here at 1 Call Teleocm, we’d love to talk about how we can help you solve your challenges.  Contact us today!

What can you do about POTS Lines Going Away

A New Era in Communication, Introducing FCC Order 15-97, Technology Transitions:

The telecommunications landscape is evolving rapidly, and one of the latest developments making waves is FCC Order 15-97, also known as Technology Transitions. This order grants ILECs (incumbent local exchange carriers) the authority to phase out POTS (Plain Old Telephone Service) lines, the traditional analog phone lines, provided they offer customers a minimum notice period of 180 days. Adding to the momentum, FCC Order 19-72 has further accelerated this transition by removing requirements for ILECs to offer unbundled copper loops and discounts on copper resale POTS lines.

The gradual disappearance of POTS lines has been happening for awhile now, with a massive increase in there costs to maintain, and this brings forth a myriad of questions and challenges, particularly for businesses heavily reliant on them for communication. Is it still possible to acquire a POTS line? And if so, is it advisable?

Understanding POTS Lines

POTS, short for Plain Old Telephone Service, represents the longstanding analog phone lines entrenched in our communication infrastructure for decades. Comprised of a network of copper wires spanning the country, POTS lines have persisted due to their simplicity and reliability. Even amidst adverse weather conditions or power outages, POTS lines have demonstrated the capability to maintain clear voice signals, rendering them essential for various applications such as modems for vending machines, credit card processing, and life/safety lines.

However, despite their resilience, POTS lines present several drawbacks and complexities, prompting the FCC to initiate their phased retirement.

Factors Driving the Transition

What motivates this significant shift after years of dependable service? Let’s delve into some of the driving forces behind the move:

Cost Considerations: Maintaining copper-based infrastructure for POTS lines entails significant expenses for service providers, which are ultimately passed on to customers. With millions of business POTS lines in operation, transitioning away from copper networks could result in substantial cost savings across industries.

Environmental Vulnerabilities: Aging copper networks are susceptible to various disruptions, including moisture, natural disasters, and theft. Repairing these lines is often prohibitively expensive and time-consuming.

Monitoring Challenges: Monitoring physical infrastructure like POTS lines poses significant difficulties, leading to delays in identifying and rectifying issues. In contrast, digital networks offer enhanced monitoring capabilities and greater control.

Digital Transformation: POTS lines’ limited capacity to support multiple voice and data applications hinders their viability in today’s digital landscape. Emerging technologies offer greater efficiency and flexibility, equipped with features unavailable to traditional POTS lines.

Impact on Businesses

The ramifications of POTS lines’ phase-out reverberate across the business landscape:

Escalating Costs: Retiring copper-based POTS lines is poised to increase costs for businesses still reliant on them, with rates surging in recent years. Subscribers insisting on retaining POTS services may witness a noticeable uptick in their bills.

Diminished Service Quality: As carriers divert their attention from POTS lines, service levels are expected to decline, leading to longer installation and repair times and potential degradation in voice quality.

Product Withdrawals: With the retirement of copper networks, carriers are gradually discontinuing services reliant on them, potentially disrupting communication for subscribers who fail to migrate in time.

Transitioning to Digital Solutions

Amidst these changes, businesses are exploring alternative solutions to replace POTS lines, including VoIP, mobile phones, fixed wireless, cable options, and fiber. Special consideration is required for essential services still utilizing POTS, such as elevators, alarms, and modems, necessitating a seamless transition to digital alternatives.

At 1 Call Telecom we offer POTS Transformation solutions and a comprehensive and cost-effective solution for transitioning to digital voice services. Leveraging innovative technology, 1 Call ensures continuity of communication, enhanced features, and streamlined management, empowering businesses to embrace the future confidently.

Prepare Your Business for Tomorrow

Contact us today to embark on your journey towards a digital future. Discover how our tailored solutions can optimize your communication infrastructure, drive efficiency, and propel your business forward.

1 Call Telecom can help you successfully navigating their POTS Transformation project, unlocking new possibilities and efficiencies in their communication network.

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Top VoIP Trends for Businesses in 2024

Dialing Up the Future: Top VoIP Trends for Businesses in 2024

The world of business communication is constantly evolving, and Voice over IP (VoIP) technology is at the forefront of this change.  VoIP offers businesses a cost-effective, flexible, and feature-rich way to stay connected with their customers, partners, and employees. As we head into 2024, several key trends are poised to shape the future of VoIP for businesses.

**1. AI Takes the Call Center**

Artificial intelligence (AI) is rapidly transforming various industries, and VoIP is no exception. Expect to see AI-powered features like virtual assistants handling basic calls, transcribing conversations in real-time, and even providing sentiment analysis to help businesses gauge customer satisfaction. AI chatbots can also offer 24/7 customer support, freeing up human agents for more complex interactions.

**2. 5G Fuels the Communication Engine**

The widespread adoption of 5G networks will significantly impact VoIP in 2024. With its increased speed and bandwidth, 5G will enable crystal-clear voice calls, seamless video conferencing, and robust data exchange even on the go. This will further empower remote and hybrid work models, allowing employees to collaborate effectively from anywhere.

**3. Security Tightens Its Grip**

As VoIP systems become more sophisticated, so too do the potential security threats. Businesses need to prioritize robust security measures like end-to-end encryption, multi-factor authentication, and regular vulnerability assessments. Additionally, VoIP providers should offer comprehensive security solutions to give businesses peace of mind.

 **4. The Remote Revolution Continues**

The rise of remote and hybrid work has made flexible communication tools more crucial than ever. VoIP systems will continue to adapt to this trend, offering features like virtual meeting rooms, file sharing, and seamless device integration. This will ensure that employees can stay connected and productive, regardless of their location.

**5. The Internet of Things (IoT) Joins the Conversation**

The integration of VoIP with IoT devices is another exciting trend to watch in 2024. Imagine smart office systems automatically routing calls to available employees based on their location or schedule. Or, consider connected devices like thermostats or security cameras triggering alerts through voice messages. The possibilities for streamlining business operations and enhancing customer experiences are endless.

**Beyond the Buzzwords: Making VoIP Work for You**

While these trends paint a vibrant picture of the future of VoIP, it’s essential to remember that technology is just a tool. To truly leverage the power of VoIP, businesses need to have a clear communication strategy in place. This includes identifying your specific needs, choosing the right VoIP provider, and training your employees on how to use the system effectively.

By keeping these tips in mind and staying informed about the latest VoIP trends, businesses can ensure they’re equipped to dial up success in 2024 and beyond.

**In addition to the trends mentioned above, here are a few other noteworthy developments to watch in the VoIP space:**

* **Increased adoption of Unified Communications (UC) platforms:** UCaaS combines VoIP with other communication channels like video conferencing, instant messaging, and email into a single, unified platform.

* **Growth of WebRTC:** This technology enables browser-based communication without installing additional plugins, making VoIP even more accessible.

* **Emergence of new voice codecs:** These codecs improve audio quality and reduce bandwidth requirements, further enhancing the VoIP experience.

**The future of VoIP is bright, and businesses that embrace this technology will be well-positioned to thrive in the ever-changing communication landscape.**

I hope this blog post has given you a helpful overview of the top VoIP trends for businesses in 2024. If you have any questions or would like to discuss your specific VoIP needs, please feel free to reach out.

**Stay connected and keep dialing up success!**

Top 10 Best VoIP Phone Services for Business

The top VoIP Phone Systems Unveiled!

VoIP, or Voice over Internet Protocol, represents the cutting-edge telephony technology of our era. It harnesses the power of the internet to facilitate voice communication. In 2023, VoIP has emerged as the preferred choice for small businesses seeking an alternative to traditional landline phone systems. Let’s delve deeper into what VoIP is and why it’s making waves in the business world.

Contrasting VoIP and Landline Systems

In the realm of small business telephony, two primary contenders exist: traditional landline systems and VoIP.

Traditional landline systems rely on analog technology, typically involving copper wires or optical fiber connections. These systems are tethered to specific locations, limiting their use to office spaces and homes. Taking your landline headset out onto the street for a call is simply not an option.

VoIP phone systems, in stark contrast, utilize the internet as their conduit for making and receiving calls. This means that as long as you have an internet connection, you can use a VoIP phone anywhere, providing unparalleled flexibility.

Digging deeper, there are two variants of VoIP solutions: on-premise and cloud-based.

On-premise VoIP services necessitate expensive on-site servers, demanding substantial investments typically within the reach of larger corporations.

In contrast, cloud-based VoIP providers offer a more accessible solution. These systems are location-independent and are well-suited for smaller, distributed teams. They require no hefty upfront investments in hardware or maintenance.

The Advantages of a Cloud Phone System

A cloud-based phone system can transform your business phone into a versatile marketing and service channel. Here are some compelling reasons why businesses are increasingly turning to cloud phone solutions:

  1. Cost-effectiveness: Switching to a cloud phone system can yield substantial savings of approximately 30-50% on telecommunications expenses. These systems don’t necessitate the setup of costly servers or the installation of telephone wires. Moreover, they offer compatibility with devices you already own, such as computers, tablets, and mobile devices.
  2. Scalability: Cloud phone systems are inherently scalable. Pricing is typically per user, allowing you to add users as your business grows, ensuring that your phone system can grow alongside your team.
  3. Flexibility: With cloud-based systems, you can access your phone services from a variety of devices, including computers, tablets, and mobile devices. This flexibility facilitates remote and hybrid work arrangements, freeing you from the constraints of a fixed physical location.
  4. Hands-off Solution: Unlike on-premise VoIP systems, where maintaining servers can be a significant headache and expense, cloud-based phone systems are hosted externally. This means that your service provider takes care of any technical issues, leaving you to utilize it as a hassle-free Software as a Service (SaaS).
  5. Up-to-date Features: Cloud-based solutions are nimble in terms of adding new features and functionalities. Updates occur seamlessly, akin to regular software updates, without causing downtime for your operations.

Selecting the Optimal SMB VoIP Provider

While most VoIP providers offer an array of both basic and advanced features, there are certain critical functionalities that are essential for effective communication. Before choosing your SMB VoIP phone service, ensure that you have access to these fundamental features.

Essential Features of a Small Business VoIP System

  1. Free Local Phone Number: Your provider should offer at least one free local phone number as part of the package.
  2. Multiple Phone Numbers: Small businesses often require multiple virtual phone numbers to connect with customers globally.
  3. iOS and Android Apps: Mobile apps for iOS and Android platforms allow you to carry your small business VoIP system with you wherever you go.
  4. Support for Multiple Languages: A professional small business VoIP service should offer support for multiple languages in settings and welcome messages to cater to diverse customer bases.
  5. Welcome and Voicemail Messages: Look for VoIP services that allow you to record custom greetings and voicemail messages for your callers.
  6. Voicemail Transcripts: For added convenience, opt for a service that provides voicemail transcriptions, making it easier to retrieve crucial information.
  7. Text Messaging: Ensure that your VoIP system supports cross-channel communication through SMS text messaging.
  8. Office Hours Functionality: This feature allows you to set specific business hours, ensuring that calls received outside of these hours are seamlessly transferred to voicemail.
  9. Call Forwarding: Simplify your phone communication by easily forwarding calls to other team members.
  10. Call Recording: Stay organized and enhance call monitoring and training with call recording capabilities.

A few of the Top VoIP services for small businesses

  1. Nextiva
  2. Fusion Connect
  3. Dialpad
  4. RingCentral
  5. 8×8
  6. Google Voice
  7. Airspring
  8. Grasshopper
  9. Zoom
  10. Talkdesk

In conclusion, VoIP phone systems have ushered in a new era of telephony, offering small businesses cost-effectiveness, flexibility, and scalability. When selecting a VoIP provider, be sure to consider the essential features that align with your business needs, ensuring that your communication infrastructure is optimized for success in today’s dynamic business landscape. 1 Call Telecom, is an authorized partner for over 100 leading VoIP Service providers and we can help you make the best decision for your business.  Get a quote

Moving Your Business to the Cloud: A Comprehensive Guide

Are you tired of the limitations of on-premise computing? Is your business stuck with expensive hardware, limited storage capacity, and outdated software? It’s time to consider moving your business to the cloud.

In this post, we’ll explain the benefits of cloud computing, the steps involved in migration, and some best practices for a successful transition. Whether you’re a small business owner or an IT professional, this guide will provide you with the information you need to make an informed decision.

Benefits of Moving Your Business to the Cloud

Moving your business to the cloud has numerous benefits, including:

Cost Savings

One of the biggest advantages of cloud computing is the cost savings. By moving your business to the cloud, you’ll eliminate the need for expensive hardware, software licenses, and IT personnel. Instead, you’ll pay a monthly subscription fee that includes all of these costs.


Cloud computing also provides scalability. As your business grows, you can easily increase your storage capacity, computing power, and other resources without having to invest in new hardware.


With cloud computing, your data is accessible from anywhere, at any time, on any device. This allows your employees to work remotely, which can increase productivity and reduce overhead costs.


Cloud providers offer advanced security features, including encryption, firewalls, and intrusion detection. This ensures that your data is protected against unauthorized access, theft, and cyber-attacks.

Steps Involved in Moving Your Business to the Cloud

Moving your business to the cloud involves several steps, including:

Assess Your Needs

The first step in moving your business to the cloud is to assess your needs. This includes identifying which applications and data you want to migrate, and which cloud provider is best suited to meet your needs.

Choose a Cloud Provider

Once you’ve assessed your needs, the next step is to choose a cloud provider. Some popular options include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Each provider has its own strengths and weaknesses, so it’s important to do your research and choose the one that best meets your needs.

Plan Your Migration

Before you migrate your data to the cloud, you’ll need to create a migration plan. This should include a timeline, a list of tasks, and a plan for testing and validating your migration.

Migrate Your Data

Once you have a migration plan in place, it’s time to migrate your data. This can be a complex process, especially if you have a large amount of data to move. You may need to use specialized tools and services to ensure a smooth migration.

Test and Validate

After you’ve migrated your data to the cloud, it’s important to test and validate your setup. This includes testing your applications, ensuring that your data is accessible, and verifying that your security settings are in place.

Train Your Employees

Finally, it’s important to train your employees on how to use the new cloud-based applications and services. This will help ensure a smooth transition and minimize downtime.

Best Practices for Moving Your Business to the Cloud

To ensure a successful transition to the cloud, it’s important to follow some best practices, including:

Start Small

When migrating to the cloud, it’s best to start small. Choose one application or data set to migrate first, and test it thoroughly before migrating additional data.

Use Automation

Automate as much of the migration process as possible. This will help reduce the risk of errors and ensure a smooth transition.

Backup Your Data

Before migrating your data to the cloud, it’s important to back it up. This ensures that you have a copy

Monitor Your System

Once you’ve migrated to the cloud, it’s important to monitor your system for performance and security issues. This includes setting up alerts and notifications, and regularly reviewing your logs.

Follow Security Best Practices

Cloud computing providers offer advanced security features, but it’s still important to follow security best practices. This includes using strong passwords, encrypting sensitive data, and limiting access to your system.

Stay Up-to-Date

Cloud computing is constantly evolving, so it’s important to stay up-to-date on the latest trends and technologies. This will help you take advantage of new features and avoid potential security issues.

Moving Your Business to the Cloud: FAQs

Here are some common questions about moving your business to the cloud:

1. Is cloud computing more secure than on-premise computing?

Yes, cloud computing can be more secure than on-premise computing. Cloud providers offer advanced security features, including encryption, firewalls, and intrusion detection, that can be difficult and expensive to implement on-premise.

2. Can I migrate all of my data to the cloud?

Yes, in most cases, you can migrate all of your data to the cloud. However, some applications or data sets may not be suitable for the cloud due to performance or security requirements.

3. How long does it take to migrate to the cloud?

The time it takes to migrate to the cloud depends on the size and complexity of your data. A simple migration may only take a few days, while a more complex migration could take several months.

4. Do I need to train my employees on how to use cloud-based applications?

Yes, it’s important to train your employees on how to use the new cloud-based applications and services. This will help ensure a smooth transition and minimize downtime.

5. How do I choose the right cloud provider for my business?

Choosing the right cloud provider depends on your specific needs and requirements. Consider factors such as cost, scalability, accessibility, and security when evaluating potential providers.

6. How do I ensure that my data is secure in the cloud?

To ensure that your data is secure in the cloud, follow security best practices, such as using strong passwords, encrypting sensitive data, and limiting access to your system. Additionally, choose a cloud provider that offers advanced security features and regularly monitor your system for potential security issues.


Moving your business to the cloud can provide numerous benefits, including cost savings, scalability, accessibility, and security. However, it’s important to carefully assess your needs, choose the right cloud provider, and follow best practices to ensure a successful transition. By following the steps outlined in this guide, you can confidently move your business to the cloud and take advantage of all that cloud computing has to offer.

Moving Your Business to the Cloud

Are you ready to move your business to the cloud? Whether you’re a small business owner or an IT professional, this post provides you with the information you need to make an informed decision. From assessing your needs to training your employees, we’ve got you covered. So why wait? Start your journey to the cloud today. Reach out to the Team at 1 Call Telecom

POTS Replacement Lines

Plain old telephone lines (POTS) have been used for decades as a reliable means of communication for elevator emergency phones and elevator lines. However, with the advent of digital technology, POTS lines are becoming obsolete, and there is a need to find a suitable replacement to not lose service.

The replacement of POTS lines for elevator lines has become necessary due to several factors. One of the most significant factors is the declining availability of POTS lines. As telecom providers upgrade their networks to digital technology, they are phasing out analog POTS lines.

Another factor is the limitations of POTS lines in terms of bandwidth and data transfer speed. Elevator lines require high-quality communication for emergency and maintenance purposes. POTS lines may not provide the necessary bandwidth and speed required for modern elevator systems.

A suitable replacement for POTS lines is Voice over Internet Protocol (VoIP) technology. VoIP is a digital technology that allows voice communication over the internet. It is a cost-effective alternative to POTS lines, with lower subscription fees and no long-distance charges.

VoIP technology also offers advanced features such as call forwarding, caller ID, and voicemail, which can enhance the functionality of elevator emergency phones and maintenance lines.
However, there are also some potential drawbacks to using VoIP technology for elevator lines. One significant concern is the reliability of the internet connection. VoIP technology is dependent on an internet connection, and any disruption to the connection could affect the quality of communication.

Additionally, VoIP technology is susceptible to security threats, such as hacking and malware attacks. Elevator lines are critical communication systems that require high levels of security to protect against unauthorized access and cyber-attacks.

To mitigate these risks, it is essential to implement robust security measures, such as firewalls, encryption, and access controls, to ensure the security and integrity of elevator lines.

With, POTS lines becoming obsolete, the need to find a suitable replacement for elevator lines. VoIP technology offers a cost-effective alternative with advanced features, but it is also susceptible to security threats and reliability issues.

Therefore, it is crucial to implement robust security measures and ensure a reliable internet connection to maintain the safety and functionality of elevator lines. 1 Call Telecom, powered by Fusion Connect has a cost effective solution for you!





  Give us a call to learn more about transition off of POTS now !

Zoom is for you and available from 1 Call Telecom

Zoom is for you, and now available from 1 Call Telecom! 

At 1 Call Telecom, we’re here to help our clients connect, communicate, and express your ideas so you can get more done together. We’re are proud to represent Zoom the brand trusted by millions of enterprises, small businesses, and individuals, just like you.

Zoom Meetings

Build stronger relationships, supercharge collaboration, and create an engaging meeting experience with HD video and audio for up to 1,000 participants.

Zoom Phone

Power your voice communications with our global cloud phone solution with secure call routing, call queues, SMS, elevate calls to meetings, and much more.

Zoom Chat

Included with your account, our chat solution simplifies workflows, boosts productivity, and ensures employees can collaborate securely, both internally and externally.

Zoom Rooms

Adapt your conference rooms to changing workforce needs while balancing office and remote experiences with HD video and audio, wireless content sharing, and interactive whiteboarding.

Zoom Events & Video Webinars

Zoom offers Video Webinars and our newest product Zoom Events to accommodate all of your virtual event needs. Create virtual experiences that attendees will love. Get started today with Zoom Events and Video Webinars.

Zoom App Marketplace

Enhance and streamline your Zoom experience with 1,000+ apps and integrations for scheduling, collaboration, education, transcription, CRM, and more.


Hosted online experiences that are easily monetized and scalable to new audiences.

Netfortris Added to 1 Call Telecom Portfolio of Providers

Netfortris added to the 1 Call Telecom Portfolio of carriers

1 Call Telecom is pleased to announce the addition of NetFortris a nationwide cloud solutions provider that delivers secure and reliable communications solutions customized to meet the unique need of customers small to large. 

Netfortris cloud solutions are carried over their  private, nationwide MPLS network, include SD-WAN, Voice & UCaaS, Network & Data Security and 4G backup.

Not only do they manage these services with – or on behalf of – our customers, they can  consolidate billing to streamline operations. 

Their customized solutions. Secure and reliable network are geared toward growth. Simplified business communications. That’s NetFortris from 1 Call Telecom.

Fully Managed & Worry Free

NetFortris Comm-unity is built with security and reliability in mind. And, it’s fully managed by our expert engineering team, so you can focus on your business, not your phone system.With NetFortris Comm-unity, your business automatically benefits from:

  • Scalable Microservices Technology
  • Built-in Cloud Disaster Recovery
  • Zero-Touch Provisioning
  • Agile Software Development
  • Geo-redundant Platform
  • Instant Service Deployment
  • Engineering Expertise
  • Secure & Resilient Network
  • Intuitive Administration

NetFortris Comm-unity platform unifies all your businesses communications voice, video, messaging, collaboration, conferencing, meetings and call center, on one platform that’s easy to use and simple to run.

And, since it’s cloud based, your team can collaborate from any device, anywhere — office, home or on the go!


Call and see what Netfortris from 1 Call Telecom can do for your business communication!

1 Call Telecom-Nextiva Premier Partner

1Call Telecom receives Nextiva Platinum Partner Award

1 Call Telecom receives the 2020 Platinum Premier Partner Award from Nextiva, coming out as one of the top Channel partners in the Country of over 700 other competitors.

Superior, WI Headquartered VoIP communications, and Cloud Solutions provider 1 Call Telecom has been recognized as a Nextiva Platinum Premier Partner, beating out more that 700 other channel partner competitors to be one of the few to receive this highest honor. Nextiva, a 2020 top UCaas communications provider, presented the award to 1 Call Telecom on Canal Park in Duluth, Minnesota. Details about the award can be found on the company website at https://1calltelecom.com/voip-services/1-call-telecom-nextiva-premier-partner/

In order to be in contention for the Platinum Premier Partner award, potential recipients were required to achieve Top Tier Performance by delivering superior communications solutions and services to their customers with the highest level of support and service unmatched in the industry. 1 Call Telecom was judged based on being a long term top producing certified partner that delivers the highest level of quality, support and representation of Nextiva’s product lines. They were recognized for their revenue goal achievement and superior customer Service.

Matt Sharp, Regional Channel Manager for Nextiva said, “it is not often you work with a top partner like 1 Call Telecom, in a competitive market like telecom for them to achieve this award is a true sign of their 10 years of dedication they put in to making sure their customers across the country get the best in communications service, support and performance, because it matters”

Jon Bouvine, President of 1 Call Telecom was pleased about the company’s performance, saying:

““We are honored as a Master Agent provider of VoIP and Cloud services to receive this award. Nextiva is a premier provider of VoIP and UCaaS solutions, and their full suite of Cloud services has made it easy for us to provide solutions to our diverse base of clients across the country.” “

Persons interested in learning more about 1 Call Telecom and the award can call (855) 770-9127 or visit the website at https://1calltelecom.com

Contact Info:
Name: jon Bouvine
Email: Send Email
Organization: 1 Call Telecom
Address: 1507 Tower Avenue Suite 309 , Superior, WI 54880, United States
Phone: +1-855-770-9127
Website: https://1calltelecom.com/

1 Call Telecom, as a Platinum Partner for Nextiva, we offer the best products and services available in the VoIP industry. 

Meet Nextiva

  • Business cloud communications service provider
  • Founded in May 2006
  • Headquarters in Scottsdale, Arizona
  • Member of the Unitedweb family of companies
  • Backed by a commitment to Amazing Service®
  • 100% in-house support team
  • Ranked in top 6 hosted telephony providers – Frost & Sullivan



Nextiva cloud phone systems are built with the features you need to communicate seamlessly, no matter where your contacts are located physically..