Best VoIP Business Phone Systems for 2023

Have you ever looked into VoIP Phone Systems

In the age of digital connectivity, communication is a cornerstone for a businesses overall success, and small businesses, just like their larger counterparts, need an efficient and cost-effective communication solution, thta provides all the features neccessary to compete in todays marketplace. Voice over Internet Protocol (VoIP) phone systems have emerged as a game-changer in this regard.

Benefits of VoIP for Small Businesses

VoIP offers several benefits to small businesses. It’s cost-effective, scalable, and offers a wide range of features. But with the market flooded with options, it’s crucial to identify the best VoIP phone systems suitable for your small business.

Top VoIP Phone Systems for Small Business

At 1 Call Telecom, we offer a wide range of the Best VoIP providers, so let’s explore the top VoIP phone systems that we believe cater to the unique needs of small businesses:


Nextiva is shaping the future of growth for all businesses. Start learning how your business can take everything to the next level. Go learn. Products. Business Phone Service. Small Business Phone Service. Small Business, their full array of services and solutions provide business with more than just phone service, they provide a full on marketing and communication platform to drive growth and productivity.


RingCentral is a well-known name in the VoIP industry. It offers a comprehensive suite of communication tools, including voice, video, and messaging. Small businesses can enjoy high-quality calls, conferencing, and integrations with popular business apps.


Grasshopper is tailored for small businesses and entrepreneurs. It’s known for its simplicity and flexibility. Grasshopper provides a virtual phone system with features like call forwarding, voicemail, and custom greetings.

Vonage Business

Vonage Business is another VoIP solution that caters to small and medium-sized enterprises. It boasts excellent call quality, an easy setup process, and features like call recording and virtual meetings.

Ooma Office

Ooma Office is an excellent choice for budget-conscious small businesses. It offers advanced features like virtual receptionist, voicemail, and conference calling. Plus, it’s easy to set up and manage.


8×8 is a cloud-based VoIP solution that provides a range of services for small businesses. It includes unlimited calling, team messaging, and video conferencing. The system is highly scalable and adaptable.

Features to Look for in a VoIP Phone System

Most companies look for the following featires when they are selecting a VoIP phone system for their small business, so consider the following essential features:


Ensure the system can grow with your business.


Evaluate the total cost of ownership, including hardware and subscription fees.

Call Quality

Voice quality is paramount for successful communication.

Integration Options

Check if it can integrate with other essential software and apps.

Customer Support

Responsive and helpful customer support is vital.

How to Choose the Right VoIP Phone System

Selecting the right VoIP system involves understanding your business needs, budget, and the level of technical support required.

1 Call Telecom, is a leader provider of Business communications services and solution for over 30 years, our expertise can help quide you in selecting the right system for your companies, needs and budget, set up a free call to access your needs and requiements and let us show you what we can do for your business.


In conclusion, VoIP phone systems offer small businesses an affordable, feature-rich communication solution. When selecting a VoIP system, consider scalability, cost-effectiveness, call quality, integration options, and responsive customer support. Setting up and managing a VoIP system is relatively straightforward, and it can lead to increased efficiency and cost savings.


1. Is VoIP suitable for all types of small businesses?

Yes, VoIP can be adapted to various business needs and sizes, making it a viable option for most small businesses.

2. How does VoIP affect my business’s budget?

VoIP systems are generally cost-effective, with savings on long-distance calls and hardware. The overall impact on your budget depends on your usage and provider.

3. What if I encounter technical issues with my VoIP system?

Most providers offer customer support to help you resolve technical issues promptly.

4. Is VoIP secure for sensitive business communication?

VoIP security is a priority for providers, but it’s essential to implement additional security measures to protect sensitive data.

5. Can I keep my existing phone number when switching to VoIP?

Many VoIP providers offer number portability, allowing you to retain your existing phone number.

In this digital age, the right communication system is essential for small businesses. VoIP phone systems offer a range of benefits, and by choosing the right one, you can enhance your business’s efficiency and cost-effectiveness. So, make an informed decision and embrace the power of VoIP for your small business.

Best VoIP Business Services of 2023

The Best VoIP Service Providers for Small business in 2023 we believe is Nextiva!

Why Nextiva Stands Out for Small Businesses:

Nextiva’s All-in-One VoIP Solution

In the ever-evolving landscape of business communication, we at 1 Call Telecom believe, Nextiva emerges as a frontrunner, catering to the needs of small and mid-sized enterprises. With its user-friendly interface, advanced call management features, and a spectrum of pricing plans, Nextiva has secured its position as an ideal choice for businesses seeking a comprehensive VoIP solution.

Nextiva’s Essential plan, in particular, shines as an excellent budget-friendly option. This plan includes essential business communication features such as unlimited nationwide calling, auto attendants, video calling, online fax, voicemail, and even a toll-free number. Furthermore, Nextiva’s mobile and desktop applications are included at no additional cost, ensuring that you can work from virtually anywhere.

For companies in search of more robust functionality, Nextiva offers higher-tier plans that provide advanced integrations with popular platforms like Microsoft Teams, Salesforce, and ZenDesk. Additionally, you can benefit from features like SMS messaging and call recording. However, it’s worth noting that Nextiva’s international calling options may be limited compared to some other providers.

One pivotal factor that sets Nextiva apart is its impressive 99.999% uptime rate, a crucial metric when selecting a VoIP provider. Uptime represents the percentage of time a VoIP system remains operational and available to its users, emphasizing Nextiva’s reliability.

Furthermore, Nextiva garners acclaim for its high call quality and consistently positive customer ratings on various online review platforms. The company’s customer support stands out with round-the-clock availability by phone and additional support through chat and email during business hours.

In summary, Nextiva presents an attractive choice for small businesses seeking an affordable all-in-one VoIP service. It offers user-friendly software, exceptional call quality, and nearly flawless uptime.

1 Call Telecom a leader in providing Telecom and Cloud Solutions is a Platinum partner for Nextiva we can help your business make the move to the best VoIP system for your specific needs, visit here 1 Call Telecom to get a quote !

Learn how Nextiva can enhance your companies communications, save money and improve productivity with the latest in VoIP Technology!

Top 10 Best VoIP Phone Services for Business

The top VoIP Phone Systems Unveiled!

VoIP, or Voice over Internet Protocol, represents the cutting-edge telephony technology of our era. It harnesses the power of the internet to facilitate voice communication. In 2023, VoIP has emerged as the preferred choice for small businesses seeking an alternative to traditional landline phone systems. Let’s delve deeper into what VoIP is and why it’s making waves in the business world.

Contrasting VoIP and Landline Systems

In the realm of small business telephony, two primary contenders exist: traditional landline systems and VoIP.

Traditional landline systems rely on analog technology, typically involving copper wires or optical fiber connections. These systems are tethered to specific locations, limiting their use to office spaces and homes. Taking your landline headset out onto the street for a call is simply not an option.

VoIP phone systems, in stark contrast, utilize the internet as their conduit for making and receiving calls. This means that as long as you have an internet connection, you can use a VoIP phone anywhere, providing unparalleled flexibility.

Digging deeper, there are two variants of VoIP solutions: on-premise and cloud-based.

On-premise VoIP services necessitate expensive on-site servers, demanding substantial investments typically within the reach of larger corporations.

In contrast, cloud-based VoIP providers offer a more accessible solution. These systems are location-independent and are well-suited for smaller, distributed teams. They require no hefty upfront investments in hardware or maintenance.

The Advantages of a Cloud Phone System

A cloud-based phone system can transform your business phone into a versatile marketing and service channel. Here are some compelling reasons why businesses are increasingly turning to cloud phone solutions:

  1. Cost-effectiveness: Switching to a cloud phone system can yield substantial savings of approximately 30-50% on telecommunications expenses. These systems don’t necessitate the setup of costly servers or the installation of telephone wires. Moreover, they offer compatibility with devices you already own, such as computers, tablets, and mobile devices.
  2. Scalability: Cloud phone systems are inherently scalable. Pricing is typically per user, allowing you to add users as your business grows, ensuring that your phone system can grow alongside your team.
  3. Flexibility: With cloud-based systems, you can access your phone services from a variety of devices, including computers, tablets, and mobile devices. This flexibility facilitates remote and hybrid work arrangements, freeing you from the constraints of a fixed physical location.
  4. Hands-off Solution: Unlike on-premise VoIP systems, where maintaining servers can be a significant headache and expense, cloud-based phone systems are hosted externally. This means that your service provider takes care of any technical issues, leaving you to utilize it as a hassle-free Software as a Service (SaaS).
  5. Up-to-date Features: Cloud-based solutions are nimble in terms of adding new features and functionalities. Updates occur seamlessly, akin to regular software updates, without causing downtime for your operations.

Selecting the Optimal SMB VoIP Provider

While most VoIP providers offer an array of both basic and advanced features, there are certain critical functionalities that are essential for effective communication. Before choosing your SMB VoIP phone service, ensure that you have access to these fundamental features.

Essential Features of a Small Business VoIP System

  1. Free Local Phone Number: Your provider should offer at least one free local phone number as part of the package.
  2. Multiple Phone Numbers: Small businesses often require multiple virtual phone numbers to connect with customers globally.
  3. iOS and Android Apps: Mobile apps for iOS and Android platforms allow you to carry your small business VoIP system with you wherever you go.
  4. Support for Multiple Languages: A professional small business VoIP service should offer support for multiple languages in settings and welcome messages to cater to diverse customer bases.
  5. Welcome and Voicemail Messages: Look for VoIP services that allow you to record custom greetings and voicemail messages for your callers.
  6. Voicemail Transcripts: For added convenience, opt for a service that provides voicemail transcriptions, making it easier to retrieve crucial information.
  7. Text Messaging: Ensure that your VoIP system supports cross-channel communication through SMS text messaging.
  8. Office Hours Functionality: This feature allows you to set specific business hours, ensuring that calls received outside of these hours are seamlessly transferred to voicemail.
  9. Call Forwarding: Simplify your phone communication by easily forwarding calls to other team members.
  10. Call Recording: Stay organized and enhance call monitoring and training with call recording capabilities.

A few of the Top VoIP services for small businesses

  1. Nextiva
  2. Fusion Connect
  3. Dialpad
  4. RingCentral
  5. 8×8
  6. Google Voice
  7. Airspring
  8. Grasshopper
  9. Zoom
  10. Talkdesk

In conclusion, VoIP phone systems have ushered in a new era of telephony, offering small businesses cost-effectiveness, flexibility, and scalability. When selecting a VoIP provider, be sure to consider the essential features that align with your business needs, ensuring that your communication infrastructure is optimized for success in today’s dynamic business landscape. 1 Call Telecom, is an authorized partner for over 100 leading VoIP Service providers and we can help you make the best decision for your business.  Get a quote